Privacy Policy

Last updated: January 2024

1. Information We Collect

We collect information you provide directly to us, such as:

  • Account information (name, email address, password)
  • Company information
  • Content you create or upload to our platform
  • Communication with us (support requests, feedback)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Communicate with you about products, services, and promotions

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. We may share your information in the following circumstances:

  • With your consent
  • To comply with laws, regulations, or legal requests
  • To protect our rights, property, or safety
  • With service providers who assist us in operating our platform

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

You have the right to:

  • Access and receive a copy of your personal information
  • Rectify inaccurate personal information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Data portability

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. AI and Content Processing

When you use our AI content generation features, we may process your input data to provide the service. We do not use your content to train our AI models without your explicit consent.

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@contentgen.com.